The Income Tax Department’s new-look tax return submitting portal, developed by Infosys, once more developed snags on Tuesday – a day that marked the primary anniversary of its unveiling.
The portal, which was billed to make it simpler for taxpayers to file returns and declare refunds, had for a number of weeks witnessed technical glitches after its introduction on June 7, 2021, and the snags resurfacing once more prompted some to surprise if it had been hacked on the anniversary.
Many customers complained that they had been unable to log in into the portal, whereas some flagged malfunctioning of the search performance.
In a tweet, the I-T division mentioned: “Issue relating to the search functionality of the e-filing website has come to our notice. The Income Tax Department is seized of the matter. @Infosys has been directed to look into it & @Infosys has confirmed that they are resolving the issue on priority”.
Finance Ministry officers additionally assured customers that there had been no information breach on the portal. In the previous 12 months, the functioning of the portal has been marred on a number of events, prompting the federal government to increase due date of submitting tax returns and associated varieties for all taxpayers.
The new e-filing portal www.incometax.gov.in, unveiled on June 7 final 12 months, has had a bumpy experience for the reason that starting with taxpayers and professionals reporting glitches and difficulties in its functioning. Infosys was given the contract in 2019 to develop the portal.
According to a written reply within the Lok Sabha final 12 months, the federal government paid ₹164.5 crore to Infosys to construct the brand new revenue tax e-filing portal between January 2019 and June 2021.
Source: www.thehindu.com
